Frequently Asked Questions

General Leasing Questions

Are the apartments furnished?
Yes, all of our apartments are fully furnished. All you need to supply are linens, utensils, and any personal items you may need.
Where do I receive packages?
The office receives packages and notifies residents that their mail is in the office!
How are roommates matched?
Roommates are matched using information provided on the Roommate Matching Card of the Lease Application. Based on the other residents and applicants we have for the floor plan you are signing for, we will pair you to the best of our ability with a similar individual!
What lease terms are available?
The lease term will be from move in date in August 12, 2020 through July 31, 2021. The total value of the contract is divided into 12 equal installments with the first payment being due July 15 before move in and the remaining 11 due on the 1st of each month beginning September 1st.
What types of leases are available?
We individually lease by the bedroom. This means you monthly rent covers your bedroom only. The benefit of this is that you cannot be held responsible if your roommate does not pay or is late with his or her rent.
Can I pay my bill with a credit card?
Great news! We have a great feature that lets you pay online! View your balance, submit electronic checks, or pay with a Visa, Mastercard, or Discover from any computer. You can even submit maintenance requests. Just log onto our website and click the “pay rent” link. This will take you to our resident rent pay portal. There is a small convenience charge for this service.
What utilities are included?
Cable, internet (Wi-Fi), gas, water, sewer, and garbage removal are all included.
Does an application guarantee a spot?
No. Only a completed lease guarantees a spot, not an application.
If I'm over 21, do I need a guarantor?
Yes. All leases are required to have a guarantor. If an approved guarantor cannot be obtained, The Lotus will accept a security deposit of three (3) installments.
What if I don't have a car?
The Lotus is located very close to CU-Boulder campus and also has a free bike-rental program for all residents to use to get around!
How are rooms assigned?
Rooms are assigned at the time of application based on what floor plan was applied for. To provide sufficient time and the greatest opportunity for residents to find a room they would like, they should apply and sign a lease as early as possible.
Is parking included?
We offer secure, underground parking for our residents for an additional $80/month.
Can I bring my pet?
Starting in fall 2018, we will be pet-friendly! Stay tuned for more details!

Renewal Questions

Can I request different roommates?
We want you to be comfortable here, and we will do everything we can to accommodate your roommate requests.
It seems early to renew, I just moved in?
Renewing now will provide the most benefit to you. By signing early, you will secure your space for next year and take advantage of the best pricing available.
If I renew, does my guarantor have to sign again?
Your guarantor will have to re-sign the Parking Application, but not the Lease Agreement!
If I renew, do I have to move out and move back in?
When you renew and choose to stay in your current spot, no moving is required!
I'm graduating in December, can I still renew?
Contact the office for details on the options available to you.
What is a "renewal"?
Are you loving it here and can't imagine leaving at the end of your lease? By signing a renewal, you get to extend your stay at your community!
How do I renew my lease?

Contact the office to receive your renewal offer!

When do I start paying the new rent amount?
On the first day of your new lease.

Community Info

How Can We Help??

We’re here to help. If you have a leasing question, would like to schedule a tour, or just want to say hello, we’re waiting to hear from you.

The Lotus

We are located in Boulder, just steps away from campus and more. Feel free to stop by- we'd love to see you!

900 28th Street
Boulder, CO 80303
    303-476-2308
Mon-Fri: 9am - 8pm
Sat: 10am - 5pm
Sun: 12pm - 5pm

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