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Resident Handbook

Table of Contents

Welcome Message

Over the course of this year, you will spend many hours on campus, in class, studying, and participating in group activities. You will also spend a significant amount of time in our community meeting new people and learning about yourself. You will have numerous opportunities to become involved and engaged in the community. We hope that you will take full advantage of these opportunities!

By focusing on the total student experience, we reinforce the importance of educational goals, as well as our commitment to community service and development. Through cultural and developmental programs coordinated by our staff, residents can participate in a wide variety of activities, including community outreach programs, social events, and service projects.

Our staff is here to help you! We have a number of professional staff members who are involved in making your living experience enjoyable. We also have Community Assistants who live on-site and work closely with our residents. Our Community Assistants (CAs) are available to support you and assist with all of your needs. The CAs facilitate communication between you and the professional staff, plan and implement community events, and help with maintaining a positive living environment for all our residents.

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Contact Information

Emergency Contacts

CU  Boulder Campus Contacts

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Community Amenities

Common Area Rules

Most of our community events and activities take place in and around the common areas of the property. All rules governing common area amenities will be enforced by management and are subject to periodic review and revision. The facilities available at the community are for the exclusive use of community residents. A resident must accompany all guests at all times. The maintenance and care of these facilities is every resident’s responsibility. Abuses may result in facilities closing. Please report all repair needs or problems to the community office.

Building and Patio Furniture

For your comfort while studying, socializing, or watching TV, the community has provided furniture in both the community areas and the outdoor space. This furniture is meant to stay in the designated areas so that all residents may enjoy its use. Please do not take the public area furniture into your room; there will be a moving charge for removing furniture from any public area. All missing furniture should be reported immediately to community personnel.

Packages

Residents receiving packages too large for mailboxes should pick them up in the leasing office. We reserve the right to refuse any package that is too large for our office or is considered suspicious or hazardous in any way.

Cyber Cafe

We encourage our residents to utilize our cyber café to engage in solo quiet study and also to host group study sessions. The cyber café is located across from the Leasing Office and has several small tables, charging stations, a large flat screen TV, and refreshments for purchase.

Fitness Center

The fitness center is located down the hall from the leasing office. No food is allowed in the fitness center. Please limit drinking to water only. Proper athletic attire is required. Shirts and shoes must be worn at all times. Please report maintenance problems to community personnel immediately. Do not repair equipment yourself. Use equipment in the manner in which it was intended. Use of the fitness center is at your own risk. Anyone beginning an exercise program should consult a physician first.

Leasing Office

The leasing office is open Monday through Friday from 9:00AM to 8:00PM, Saturday 10:00AM to 5:00PM, and Sunday 12:00PM 10 5:00PM. The leasing office staff is available to help residents with renewing resident leases/license agreements, collecting rent payments, answering questions about the lease/license agreement, and addressing issues as needed.

Payment

You will not receive a bill or invoice for any installment amount due. We do not provide payment slips, payment reminders, etc. It is your responsibility to make your payments by the assigned date based on the payment plan you chose by referring to your copy of the lease/license agreement. Pay online, deliver the payments to the office, or mail the payments.

Please also note that if you are choosing the installment option, these payments are installment payments, not monthly rent payments. This statement means that each payment is part of the installment amount not a particular month’s rent. If you do not make the payments by the designated due date, you will be assessed a late fee. Payments that are mailed must be received by the due date, regardless of postmark, to avoid late fees.

Rent Payment

Payments are due on the first day of the month. You may pay your rent at the leasing office or take advantage of one of our online options.

Forms of Payment

You may pay your rent online by credit card or eCheck. You may pay your rent by check, money order, or cashier’s check.

eCheck

eCheck payments are payments that are deducted from a checking account. There are two options for eCheck: the first option is to make a one-time payment at an amount specified by you; the second option is to set up recurrent monthly payments (ACH Payments) that are automatically processed on the first business day of each month. There will be a fee associated with each transaction.

Credit Card

Credit card payments may be made on a one-time basis or set up as recurrent monthly payments. This service may include a convenience fee for each transaction.

Late Payment and Returned Checks

If your rent payment is received after the date specified on the lease/license agreement, you will be charged late charges as stated in the lease/license agreement. A returned check fee, plus applicable late charges will be assessed on all checks returned by a bank for any reason. Returned checks must be redeemed by money order or cashier’s check within 48 hours of notification. Late charges will be charged from the first late day. After two returned checks, we will no longer accept checks for your rent payment or any other charges owed.

It is your responsibility to ensure that all rent payments and other charges are paid on a timely basis. All monies received from you will first be applied to any outstanding debts such as delinquent rent, late fees, NSFs, utilities, charges for damage repair, etc. Any remaining monies will then be applied to the current month’s rent. If any amounts are deducted to cover a balance, your current month’s rent will not be considered paid in full and late fees will be assessed.

After-Hours Payments

Payments may be made after hours by dropping off your check, money order or cashier’s check in the drop box located in the courtyard of the Lotus Lofts . Be sure to include your name and unit number on the check, money order or cashier’s check to ensure timely processing. If late charges are applicable, they will be assessed to your account and/or the payment returned. We have the right to refuse any payment that does not pay your balance in full.

Resident Surveys

Periodically, surveys are distributed to our residents in an effort to solicit feedback about your experience. Surveys provide you with an opportunity to assist us in providing the best experience possible.

Tanning

Tanning is available during office hours for residents only. You will be required to fill out a tanning disclosure form prior to utilizing the equipment. Tanning is available for resident use only.

Vending Machines

Access to snack and drink machines is for your convenience. Machine malfunctions and any loss should be promptly reported to the office.

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Unit Information

General Policies

In order to comply with local fire codes (which are created ultimately for your own protection and safety), certain policies apply toward the condition of your unit. In addition, decorating guidelines have been established in order to prevent damage to the units.

All furnished units are to remain furnished, with beds on the frames and furniture on the floor (e.g., no beds on top of desks or dressers, no desks or dressers stacked or turned on end). For safety reasons, cinder blocks are not permitted. Furniture may be rearranged in your unit provided it is returned to its original position prior to check-out.

The following must also be adhered to:

Damages

Residents are responsible for the condition of their unit and all furniture. Any repairs needed within units must be performed by authorized maintenance personnel. Residents will be charged for the repair of any damages upon vacating the unit.

Dishwasher

In order to reduce maintenance problems with dishwashers, the following guidelines should be used: scrub dishes first, especially if it will be a few days before you run the load. Be sure the product is advertised as an automatic dishwasher detergent, not one for hand-washing dishes. Once a month, pour a cup of distilled vinegar in the dishwasher and run it empty two times.

Food Waste Disposal

Each apartment is equipped with a food waste disposal in the kitchen sink. Please use common sense when operating this appliance. Care and Operating Instructions: do not insert hand into disposal. Turn on cold water full flow (water should remain on during complete disposal operation and for a sufficient time after grinding is completed to ensure all waste is flushed away). Turn the switch to the “On” position to start disposal. Feed the food waste into the disposal while it is running; do not dispose of huge quantities at once! Do not turn off the motor or water until grinding is complete.

Garbage

All large garbage items must be properly bagged and placed directly into dumpsters. Storing garbage in units, hallways, or stairwells is not permitted.

Garbage Chutes

Residents should use the chute only for small bundles of common household trash. Trash must be bagged and tied tightly in bundles that are small enough to fit easily through the opening; and heavy enough to drop all the way down. Do not put anything down the chute that might get stuck in the chute. Loose, light items may get stuck inside the chute unless they are secured inside tightly tied bags of bundled trash. The chute must not be used to dispose of hazardous or flammable materials or anything that is wet.

DO NOT pour any liquids or drop loose food waste down the chute. These will stick in the shaft and may cause foul smells and health hazards.

Heating and Cooling Unit

Efficiency of your heater is dependent upon complete air circulation. It is important to keep all vents in every room open. In addition, please ensure that return air vents are left unobstructed. If you wish to request a new furnace filter, please submit a maintenance request.

Lights and Fixtures

It is the responsibility of residents to replace all standard light bulbs. Please submit a maintenance request if any florescent light bulbs need to be replaced in your unit.

Maintenance

All maintenance concerns in your bedroom, your unit, or elsewhere on the community should be reported to the office during regular business hours or submitted using our on-line maintenance request form. Please provide us with all the information pertaining to your maintenance request in order for us to most efficiently respond to your issue. For emergency maintenance issues, our maintenance staff is on call. After regular business hours you should contact the community’s answering service. Please use good judgment when deciding to contact staff after hours. Examples of maintenance emergencies include: flood, broken window in a first-floor unit, front door lock malfunction, or fire.

Upon submission of the request, the maintenance staff will undertake corrective measures as quickly as possible. You will be notified when the work has been completed or if more time is needed to correct the situation.

Smoke Detectors

The smoke detectors in your units are very sensitive. When taking a shower, close the bathroom door to ensure the steam does not affect the detector. When cooking, be sure to use the fan above the stove. If your detector makes a chirping sound, it means the battery is low. Complete a work order as soon as possible to have the battery replaced. Any time a smoke detector sounds an alarm, you should respond to it as an emergency and proceed in a safe manner. Never disconnect the smoke detectors. Sometimes you may experience a “false alarm.” The smoke detectors may be set off by dust, an insect or may need routine cleaning. Opening the front door and windows (to allow fresh air into the unit) may stop the false alarm. Tampering with firing safety equipment is a violation of state and federal laws and will result in fines, eviction, and possible arrest.

Toilets

Do not flush paper towels; they do not degrade. Never flush feminine hygiene products, regardless what the packaging states. If your toilet does overflow or clog up, turn off the water supply immediately. There is a water shut-off valve next to the toilet on the lower left side of the wall. Residents are required to plunge their own toilet prior to calling in maintenance. Residents will be responsible for any toilet damages/overflows that are the result of improperly disposed articles.

Unit Entry

We respect your right to privacy. Without prior written consent, no one is given access to your unit. However, our staff may enter your unit as follows:

Except in cases of emergency and as required by law, we will provide you with reasonable written notice of our intent to enter and entry will be during normal business hours. You may be present; however, entry is not conditioned upon your presence. In case of emergency, we may enter the unit at any time without prior notice. In such situations, you do not have the right to refuse to open a door and you must allow access.

Utilities

If your utility use exceeds the allotted amount, you will be invoiced for and required to pay the overage. You and your roommates will be responsible for establishing service with Xcel Energy, as electricity is not included with your rent. You will be billed and must pay for electricity either directly to Xcel or through SimpleBills, if you so choose. You and your roommates are jointly liable for the payment of utilities not provided by us. You are required to place the utilities in your name prior to taking possession of your apartment or you will be in default in accordance with the terms of the lease/license agreement. The utilities must remain on, and in your name, until the end of the lease/license agreement. You will be responsible for penalties, processing fees and damages resulting from utilities being turned off prior to the end of the lease/license agreement.

Whenever you save energy, you not only save money, but you also reduce the demand for fossil fuels such as coal, oil, and natural gas. Less burning of fossil fuels also means lower emissions of carbon dioxide (CO2), the primary contributor to global warming, and other pollutants.

The average American produces about 40,000 pounds of CO2 emissions per year. By exercising even a few of the following steps, you can cut your annual emissions by thousands of pounds and your energy bills by a significant amount. These steps include:

Utility Closets

The utility closets housing water heaters and HVAC equipment are not to be used for storage. If items are found stored in these areas, each resident will be fined.

Vacant Bedrooms

Current residents must make every effort to welcome a new roommate as long as there are empty bedrooms or bed spaces in the unit. It is a violation of your license/lease agreement to tell a potential roommate that you do not want a roommate or that there are no vacant beds. It is also a violation of your license/lease agreement to double occupy a bed space.

Washers/Dryers

All appliances should only be used in the manner for which they were intended. No dying of fabric or other materials is ever permitted. In the event you should need instruction on how to use the machines, please contact the leasing office.

Window Screens

It is important that the window screens and blinds remain in good functional condition. They are not to be removed, tampered with, and/or detached in any manner.

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Safety And Emergency Procedures

Introduction

The community has a strong commitment to safety; to make it work, you must also have this commitment. We have adopted instructions and procedures to follow in emergency situations; please be aware of these and understand their importance.

We work closely with local police and fire departments and are constantly evaluated to ensure that we continue to provide the safest living environment possible. Please respect these regulations as you would any others. If you do not understand any of these regulations and suggestions, please ask the leasing office. Please think safety at all times.

Security Personnel

The community maintains security officers to walk the community most nights in order to deter any potential problems. These professionals are equipped with cellular phones for communication with the community’s personnel.

Earthquake

Residents should maintain an emergency supply kit in his/her unit consisting of a three-day supply of water, non-perishable food, closed toe shoes, a flashlight and fresh batteries, a battery operated radio, gloves and any medication that might be required by the resident. At the sign of an earthquake, residents should immediately seek cover and when safe, should evacuate the building.

Fire Safety

Fire warning devices and safety equipment are to be used only in case of emergency. The sounding of a fire alarm should be taken seriously and residents should proceed according to the instruction posted in and about the community. The intentional sounding of an alarm outside of an emergency situation will be considered a criminal offense and the person or persons responsible will be treated accordingly.

Multiple outlet “octopus” plugs are not permitted. Surge protector power strips with circuit breakers are permitted. All extension cords must be of the grounded, three-prong type and be UL approved. Live holiday decorations such as trees/wreaths are prohibited. Hot plates, candles, incense, hookahs, space heaters, cooking grills, lighter fluid, and other combustibles are prohibited due to the increased risk of fire hazard. For more information, please refer to the rules and regulations portion of your lease/license agreement.

If there is a fire or the alarm sounds, feel your door with the back of your hand before exiting. If it is cool, exit the unit, close the door, and proceed to evacuate the building. If the door is hot, don’t open it; fill any cracks with wet towels, signal from your unit by hanging a sheet out your window and wait to be rescued by the fire department. Upon leaving your unit, close your door. If smoke is present in the hallways, lie down and crawl to safety; fresh air will be near the floor.

After you have exited, please be sure to move away from the building in order to avoid falling debris and to give the fire department personnel room to operate. Notify a member of the community staff upon exiting the building. The fire department will give an “all clear” when it is safe to re-enter the building. Finally, for safety reasons, always let your roommate know where you are, a practice commonly known as the buddy system.

In the event of fire, residents should proceed away from the community and meet in on the sidewalks at the furthest point from your building. You are required by law to evacuate the buildings when the alarm sounds. Failure to do so is not only dangerous and illegal, but it also may result in criminal prosecution and the initiation of eviction proceedings. Persons involved in tampering with smoke detectors, extinguishers, sprinklers, or any of the protective casings around the fire safety equipment will be subject to criminal prosecution. Upon your exit, please report any information that you know to the community staff (e.g., the location of the fire).

Tornadoes

Know the difference between a tornado watch and a tornado warning. A tornado watch simply means that conditions are favorable for the formation of a tornado. A tornado warning is issued when a tornado has actually been sighted or is indicated on radar.

In the event that a tornado warning is in effect, you should open your unit windows approximately ½ inch. Doing this will relieve internal pressure and lessen the possibility of injury should a tornado strike. Go to your bathroom. The safest place for you to stay during the tornado warning is in your bathroom. We suggest you take a portable, battery operated radio with you to keep you updated on the current status of the tornado. Once the tornado warning has been lifted, the immediate danger is over and you may resume normal activity.

Winter Storm

You should begin making plans in late fall for the coming winter. We recommend having the following items on hand before the storm season arrives: battery operated radio and spare batteries, fully charged cellular phone, flashlights with spare batteries, snow and ice removal equipment, and a fully stocked first aid kit.

Your Personal Safety

Personal safety measures are just as important to your well-being as those previously mentioned. Crimes, injuries, and personal assaults all occur outside of our control, but there are steps that may be taken to decrease your likelihood of being a victim. Your unit is key fob access only, so that it cannot be opened without an authorized fob. Please keep your bedroom door locked at all times.

Safety Tips

Tips on Preventing Auto Crime

Personal Property Insurance

Please be aware that the community takes many precautions to maintain the safest living environment possible, but we are not liable for any losses or damages that may occur to your personal property. If you are a dependent, you may be covered under your guardian’s personal property insurance.

The community takes many precautionary measures in attempting to aid the well-being of our residents. These include: strongly urging you to keep your apartment and bedroom locked at all times and having an extensive preventive maintenance program designed to detect and cure any problem areas throughout the physical facility. We strongly recommend that you obtain personal property insurance for all of your valuables.

You agree that we do not promise, warrant or guarantee the safety and security of you, your guests or your personal property against the criminal actions of other residents or third parties. Furthermore, we shall not be liable for any damage or injury to you, your guests or your personal property or to any person entering the Apartment or the Community, for injury to person or property arising from theft, vandalism or casualty occurring in the Apartment or the Community. You agree to indemnify and hold us harmless from all claims, costs, and expenses arising from injury to person or property to you or any of your guests regardless of the cause, unless the injury is due to our negligent or intentional conduct.

You have the responsibility to protect yourself and to maintain appropriate insurance to protect you and your belongings. It is a fact that no security system, including video cameras, controlled access gates, courtesy patrol services or electronic intrusion safety devices, can guarantee protection against crime. We do not monitor any security video cameras or other photographic surveillance that may be installed at the community. As to any and all security measures taken at the community, you may not rely for your personal safety upon any measures we may take to secure the building/s. Even elaborate security systems are subject to mechanical malfunctions, tampering, human error or personnel absenteeism, and can be defeated or avoided by clever criminals. Further, repairs to such devices cannot always be completed immediately. Therefore, you should always proceed on the assumption no security systems exist.

You acknowledge that you have read, understood and agree with the above notice. You have received no representations or warranties, either expressed or implied, as to the overall safety of the Apartment and Community and/or any security system at the Community. We have not in any way stated or implied to you that the security of person or property is provided, promised or guaranteed or that the Community was or will be free from crime.

For the purpose of this paragraph, Owner shall include EdR, its officers, agents and employees.

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Policies and Regulations

Aiding and Abetting

Aiding and abetting means you personally are responsible if something is happening in your unit or on property that you know of, are present for, or assist in. You are equally responsible for the violation if you fail to report the violation. One example of this may be a roommate having a cat. All roommates would be held responsible for this policy violation because they were aware of the violation and did nothing about it. Alcohol, drugs and parties that carry heavy penalties may have a great effect on roommates. If you know that a roommate has or uses drugs in your unit, you may also be held responsible for those drug violations.

To avoid being in violation for aiding and abetting, you need to immediately report violations. Leave the unit if needed and tell a staff member. If staff responds to a violation and you are in the unit while it is occurring, your name and situation will be documented. This documentation will be used for a conduct meeting (see section on when policies are broken).

Alcohol, Drugs, and Paraphernalia

Students are encouraged and supported in any effort to maintain good health and well-being. The use and abuse of alcohol and illicit drugs impairs and puts your health at risk. The sale, manufacture, distribution, possession or use of any controlled substance is illegal. Violators are subject to criminal prosecution and eviction.

The illegal consumption, sale, or furnishing of alcoholic beverages on property is restricted. The abuse of alcohol and illicit drugs is proscribed by federal, state, local and university regulations. All state laws regulating alcoholic beverages will be enforced, including the use of alcohol by minors. If you are under the age of 21, you may not possess or consume alcohol.

Common sources of alcohol (such as large volume containers, kegs, or party balls) are prohibited. Providing alcohol to anyone under the legal drinking age is illegal and residents will be held responsible for their actions, as well as the actions of those to whom they provided alcohol.

It is explicitly illegal to use, possess, manufacture, or sell drugs or other controlled substances in both public and private spaces. Residents using, possessing, or selling drugs will be subject to disciplinary and/or criminal actions, including immediate eviction. Both recreational and medical marijuana are prohibited on property. Possession of a medical marijuana card does not override the license provision prohibiting the use of marijuana on the premises.

Assault

The threat of physical abuse of any community member, guest, or staff member is forbidden. Threats of any kind, racial or sexual harassment, malicious pranks, or abusive name-calling, is not permitted.

Ball Playing, Bicycles and Skateboards

Ball playing (including but not limited to baseball, football or soccer), skateboarding, inline skating, bicycle riding or use of any equipment with wheels are prohibited in the buildings/units. These activities have the potential to create excessive noise, cause damage, and may inflict physical injury.

BBQs, Fire Pits, Open Flames, and Fireworks

BBQs and contained fires in community designated fire containers are allowed under the following conditions:

Bicycles

Bicycles should be stored in designated or approved areas. We advise residents to provide their own vandal-proof bike lock and to always lock your frame and wheels to the racks. The community is not responsible for lost or damaged bicycles. Following uniform fire code, bikes should be stored only in areas provided and not inside the building. Any bicycles parked and/or locked in any hallways, stairwells, or common areas, may be removed upon sight and impounded.

Check-In/Check-Out

A Check-In Inventory & Condition Form will be provided by community staff when you move in. Please take time to complete this form in its entirety. Please return this form to the leasing office within 48 hours of taking possession of your unit and notify a staff member if you find additional issues that need to be addressed. Please make sure this form is an accurate listing of your unit, as it will protect you from being charged for any damages which may have occurred before you moved into your unit. If you fail to return this form, it will be assumed that any damages in the unit were incurred during your residency and you will be charged accordingly.

Prior to check-out at the end of the year, a letter will be sent to you notifying you of all the steps involved in checking out, including turning in your keys and completing a forwarding address card.

Commercial Ventures/Solicitation

The lease agreement forbids residents from using their units for commercial purposes. In addition, it forbids solicitation in any form. Please do not participate in or encourage door-to-door solicitation in the community. Finally, the Internet connection provided as part of the lease/license agreement may not be used for any commercial or profit-making enterprise.

Common Areas

Belongings may not be stored in hallways, stairwells, or in such a way that common or public areas become unsightly or unsafe.  Please also take care to ensure the entry/exit to the unit is not blocked. Residents are responsible for keeping common areas clean and free of clutter. Residents are strongly encouraged to work together to maintain a clean community living area. Concerns with neighbors should be addressed directly.

Conduct

By signing your lease/license agreement, you agree to follow the policies in the lease/license agreement and this resident handbook. Any violation of the lease/license agreement or resident handbook policies will be handled through the conduct process.

Damages

Residents are responsible for the condition of unit furnishings and will be billed for all repair and/or replacement costs. Any and all repairs needed within units and other areas must be performed by authorized maintenance personnel of the property. Residents will be charged for the repair of any damages for which they or their guests are responsible.

Student Conduct

As in all living situations, we have a set of policies and guidelines for the community which must be adhered to. It is very important that you familiarize yourself with all rules and regulations and the material contained in this handbook and in your lease/license agreement. Since every resident will have received these rules, this is considered your “first warning.”

The community operates in an adult atmosphere, thus most residents will never find themselves involved with disciplinary action. The majority of individuals who require disciplinary action simply need a verbal clarification or warning. For those persons whose behavior is such that it requires more attention, any or all of the following may occur: a written warning (with copies placed in your file and sent to guarantors of the lease/license agreement), restriction from areas or events, relocation within the community, referral to the manager and/or University official, contract probation, eviction, and/or criminal prosecution.

Disruptive Behavior

Residents are expected to act in a manner that will not disturb the academic pursuits or infringe upon the privacy rights, health or safety of other persons. Understand that any activity that has a negative impact on the roommates or neighbors will not be tolerated.

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Resident Services

Housekeeping

The community provides janitorial service for the building common areas, hallways, and grounds. Residents are responsible for the cleaning and upkeep of their unit. For your convenience, trash chutes are located on each level of the community for trash disposal. Please take any cardboard boxes or oversized items directly down to the dumpsters in the garage as the chutes will become clogged if these items are placed in them. Please use another dumpster in the community if the one nearest you is full. It is everyone’s responsibility to keep the community clean and free of trash. If trash is disposed of improperly, you will be fined.

Mail

Each apartment unit is assigned a mailbox and a key is provided to each resident of that apartment unit. Mail is delivered daily by the United States Post Office with the exception of Sundays and Federal Holidays. You will receive notification of packages and special deliveries either by phone or email. You will need to bring a photo ID and sign for your package at the community office during regular business hours.

Social Activities

One of the best parts about living with us is the social atmosphere. From the beginning of the year, we like to emphasize community spirit. Check the community newsletter every month for a calendar of events!

Internet

Internet service is provided by Elauwit Networks. The Lotus is equipped with community-wide WiFi, so you have Internet access no matter where you are on property. You will be provided with instruction on how to connect upon move-in. All units also have an Ethernet port in each bedroom should you need a wired connection. 

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Community Living

Introduction

Learning to live in a community environment requires maturity, an examination of values, and assessing how one’s behavior affects others. The specific rules and regulations that exist at the community are detailed in the rules and regulations section of your lease/license agreement and this handbook. Take time to review your lease/license agreement and familiarize yourself with the rules and regulations. You and your guests are responsible for following them. Failure to do so may result in disciplinary action, including termination of residency.

The underlying assumption at the community is that residents have the capacity and desire to be self-directing and responsible members of their community. Residents enter the community as young adults who are responsible and in search of opportunities for development and learning. Your unit is yours to use, but not to abuse. You have the freedom to make it work for you, coupled with the responsibility to keep it working for others.

Getting Along With Your Roommates

Living with others requires maturity, patience, open communication, willingness to compromise, and respect for others. No matter how compatible roommates are, there is always the potential for conflict. Culture, cleanliness, sleeping patterns, habits, and hobbies are some examples of things that may be different among roommates. These differences may serve to be positive learning opportunities for people living together, or they may create a negative atmosphere within the unit that may seem intolerable. You and the attitude that you take in communicating with your roommate will determine whether or not your situation will be positive or negative. Our Community Assistants are committed to facilitating communication between and among roommates. Work with our staff to accomplish this goal; it may make the environment in your home even better!

Communication Guidelines

Your Community Assistant will be stopping by during the first week of school to help you and your roommates talk about aspects of community living that may sometimes create conflict. One of the many tips and tools the CA has is a Roommate Agreement. This is an agreement between roommates to ensure that basic needs have been discussed. Roommates should discuss each topic and come up with guidelines all roommates may live with. If you are having problems, or need help with a roommate contract, please see your CA for help. Here are some questions to consider:

Cleaning Up

Alcohol/Tobacco

Noise

Personal Activities

Sharing Things

Sleeping

Study Habits

Visitors

What if there is a problem?

The community has several measures in place to intervene if you and your roommates are not getting along as well as you would like. The most important step you can take is to discuss your concerns with your roommate. Frequently, conflict occurs because one roommate assumes the other should know s/he is upset, but the roommate doesn’t actually realize there is a problem. It is difficult to commit the time necessary to work through the conflict, but the skills learned in the process will serve you for the rest of your life. Take advantage of the situation to become more skilled at working with others. If you do not feel you are able to handle the situation yourself, consider talking with your CA.

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Affirmation and Acceptance

Personal Affirmation

By choosing to live with us you agree to reside in a living and learning community. As members of this community, we all have certain rights as residents and as students. Please recognize that other members of the community have the same rights and that one's rights stop where another's begin. For this reason, it is important to learn and compromise with others in order to maintain an environment in which all are respected and have the opportunity to grow and pursue their educational goals.

Community standards are established to assist in shaping our community. They protect our rights and assert the responsibilities we have to one another. As a member of our community, you agree to abide by local, state, and federal laws, as well as by these community standards which include the following statement:

I agree not to be or remain present during any violation of the Resident Handbook. My presence may infer that I condone, support or encourage a violation. I understand further that I am responsible for what behavior and activity occurs in my unit. I understand that if I anticipate or observe a violation of the Resident Handbook, I am expected to remove myself from the situation and am strongly encouraged to report the violation. I also understand that if I am aware of a violation and choose either to not report it or lie about it, I am passively participating in the violation and may be subject to conduct proceedings.

We reserve the right to relocate a student on a temporary or permanent basis in the event of substantive conflict with other members of our community. If a student is occupying a unit that has vacant bed spaces, it is expected that the room is ready for their arrival at any time. Intentionally interrupting and/or preventing another student from moving into a unit will result in consequence, which may include relocation to a new unit.

Thank you for taking time to read the Resident Handbook. Please remember that you are an important part of our community and we hope you invest time and interest in making this community a great place to live.

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Sign the Handbook

Thank you for viewing the The Lotus Resident Handbook. Please submit your signature by clicking the "Sign Handbook" link, completing the online form, and submitting your acknowledgement. Submitting the acknowledgment indicates you have read, understand, and agree to abide by all the policies, procedures and rules outlined in the Resident Handbook.

Sign Handbook 
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